Before you read
If you want the fast version, here's a covering who we are, how we work, and what we do. Otherwise, the rest of this page takes about five minutes to read.
The short version
The quick facts, if you only have a minute:
- We're a software agency based in Montreal, Canada. Fifty-plus projects delivered, 4.9 out of 5 across verified reviews on Clutch and Upwork.
- We're AI-native. We build custom software, AI-powered apps, AI agents, and integrations for businesses that want to grow leaner, not by hiring more people.
- Three ways to work together: a monthly retainer, a fixed-price project, or hourly consulting.
- You get a dedicated team for every engagement: a Project Manager, Product Designer, and AI Engineer. Weekly sprints, weekly demos.
- We only take on a small number of active clients at a time so the quality doesn't slip.
Who we are
Scaling Process is a software agency out of Montreal, Canada, founded in 2022 by Gabriel Francoeur Aguila. We've delivered across multiple industries, from venture-backed startups to established businesses. The companies that hire us either want to launch a new software or AI product, or build internal tools and AI agents that scale the business without growing the team. Often both.
We're a team of super talented designers, engineers, and PMs. AI is part of how we work, not just what we build. We use it heavily in development, design, research, and QA, which is how we keep delivery fast without compromising the quality bar.
We value providing value to society and solving problems. We care deeply about the work, our clients, and the results they get from it. Well-built software is one of the most direct ways to push businesses, industries, and society forward. We move fast, and we measure ourselves by client satisfaction and ROI, not by what we built.
On a mission to help every business we work with grow faster, serve more people, and run leaner.
What we build
Here's the work we do most:
Custom software products: internal tools, SaaS platforms, mobile apps, web apps. Dashboards, admin panels, operational systems, customer-facing products, marketplaces.
AI-powered apps and AI tools: applications with AI built into the core. Chatbots, RAG systems, intelligent search, content generation, data analysis, personalization. AI designed into the product, not bolted on.
AI Agents: custom autonomous AI systems that replace 20 to 40 hours of human work per week. Built for any workflow in your business (quoting, scheduling, reporting, customer support, and more).
Custom integrations: connect your existing systems so they talk to each other. ERP, CRM, accounting, warehouse, IoT, legacy software, APIs. Scattered data and manual handoffs become one clean flow.
SEO & GEO: ongoing search engine optimization and generative engine optimization (for AI search). We help clients show up on Google, ChatGPT, Perplexity, and other AI answer engines.
Websites: marketing sites, landing pages, and brand sites engineered for conversion and built for speed.
What changes for you
Software tends to move a few things when it lands well:
- Revenue goes up. Software scales with users, not headcount.
- Operating cost goes down. AI agents and automations replace manual work at a fraction of what hiring would cost.
- Margins improve. Fixed tech cost, growing output.
- Decisions get faster. Real-time dashboards replace the weekly report cycle.
- You stop depending on one person's knowledge. Processes get codified and scale past the individual.
A few recent examples from past clients:
- Qualified Health AI raised $155M (including a $125M Series B) at a valuation approaching $1B, now serving 400,000+ users.
- TryGodMode built an AI agent that replaced human operators and delivered 100x the output of the ecommerce company.
- Knockout Odds monetized an audience of 2.5M+ with a new product platform.
- Hyperdrive Voyager scaled to 300+ paying users on their commercial intelligence SaaS.
- MakeItSync launched an AI-powered marketplace now serving 1,000+ users with strong recurring revenue.
- Coachlendar turned a one-person coaching business into a SaaS now reselling to coaches across the US and Canada.
- Inno-Centre: built their custom GES management tool, software apps, and website. Ongoing SEO & GEO driving organic visibility.
How we help
Projects tend to fall into three shapes. Most engagements combine more than one.
Build something new. You have an idea, a SaaS thesis, a product concept. We take it from an idea to a launched, ROI-driven product in 4 to 12 weeks.
Automate what's eating your team's time. AI agents, workflow automations, integrations, internal tools -we replace the manual work that's bleeding hours every week.
Modernize what you already have. Rebuild the legacy stack, connect the scattered systems, add AI layers to existing operations, scale the product as the business grows.
The approach is the same in all three. Audit the opportunity, scope the highest-leverage path, build fast, make sure the work pays back. We've worked across SaaS, health tech, ecommerce, coaching, sports analytics, and more -the industry doesn't constrain us.
Who you'll work with
You work directly with a super talented team of experts dedicated to your project. Three core roles:
- Project Manager: owns delivery, scope, and communication. Keeps the project on track and you fully in the loop.
- Product Designer: UI/UX, prototyping, design systems, branding, and front-end development. Designs a product people actually want to use, leveraging AI throughout.
- AI Engineer: a full-stack software engineer who leverages AI and AI agents heavily. Builds your product end to end.
If the scope needs more, we bring in the right talent for the job: a second developer, a specialist designer, a motion designer, or any other specialist the project calls for. We're not limited to a fixed lineup.
We work with the best tech stack for the project, never limited to any one stack. The team works AI-native day to day, using tools like Cursor and Claude Code with the latest AI models throughout the build, both in the workflow and inside the product itself.
How we work
Here's what working with us actually looks like, from the first conversation to long after launch.
Every project moves through the same five phases:
- Audit: we go through your business, your current systems, the opportunity, and the constraints. You walk out with a written recommendation: what to build, why, and in what order.
- Scoping: we define the build, timeline, tech approach, investment, and roadmap. You know exactly what we're making and why before the build starts.
- Build: your product comes together every week. You see working software at every demo, give input, and shape what comes next.
- Launch: your product goes live and people start using it. You see it working in the real world.
- Iterate & Maintain: an ongoing retainer or hourly arrangement to add features, scale, and improve.
Most clients stay with us for 12 to 24 months after launch, iterating on the product and scaling the stack as the business grows. When you're ready to bring the work in-house, we help you hire and onboard your team. No contracts that trap you.
We commit to fast async communication via Loom and Slack with daily updates, Zoom when something needs a real conversation, unlimited revisions within the agreed scope, and full onboarding in the first month. Scope changes are welcome and handled openly, not surprise-billed.
On your side, we ask for one clear decision-maker who can approve scope and priorities, fast communication when we need input, and active engagement on the project.
Three ways to engage
- Retainer (preferred)
- Dedicated team on your project, billed monthly. 1, 3, 6, or 12+ month terms; longer terms unlock better rates. Best for active builds and long-term partnerships.
- Fixed Price
- Scope, timeline, and budget locked before build starts via a paid discovery sprint. Best for clearly defined builds.
- Hourly
- Consulting, advisory, coaching, or any smaller engagement. Best for focused expertise without a full project commitment.
Engagements start at a $10,000 investment. The exact number depends on scope and the team needed. We share specifics on the discovery call.
Your protections
- Guarantee
- We build and launch in 4 to 12 weeks with the scope we agreed on, or you don't pay. Terms defined in each contract. Both sides must deliver for the guarantee to apply.
- 30-day refund
- If you're not satisfied within the first 30 days, you get a full refund. No questions asked. We take on almost all the risk so you don't have to.
- Ownership
- You own 100% of the code and assets. Full IP transfer on payment. Your code in your repositories, your infrastructure.
Who we're a fit for
The engagements that work best share a few traits:
- A real business with a clear goal or problem to solve
- A decision-maker who can approve scope, designs, and priorities
- Intent to build a long-term tech partnership, not a one-off vendor relationship
- Good communication with clear, transparent, and efficient feedback
If a few of those are missing, we'll tell you it's not the right fit. If you have a hard deadline, check our availability before committing -we only take a few new clients at a time.
What happens next
Four steps from this page to a kickoff:
- Book a call: a 30-minute discovery conversation. We cover your goals, where software and AI can create leverage, recommended scope and approach, and next steps.
- Get a recommendation: we suggest the right talent, engagement model, and plan.
- Sign and pay: agreement plus first-month invoice or discovery fee.
- Kickoff within 7 business days: subject to availability, timing can vary.